Terms of Service

Overview

This website is operated by Vellise. Throughout the site, the terms "we", "us", and "our" refer to Vellise. By accessing our website and purchasing our products, you agree to be bound by these Terms of Service.

If you do not agree to these terms, you must not use our website or services.

Online Store Terms

By using this website, you confirm that you are at least 18 years old or have obtained consent from a parent or guardian.

You may not use our products for any unlawful purpose or violate any applicable laws or regulations.

Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However, we do not guarantee that all information is complete, current, or error-free.

We reserve the right to modify product information, pricing, and availability at any time without notice.

Orders

We reserve the right to refuse, cancel, or limit any order at our sole discretion.

If we cancel an order after payment has been received, a full refund will be issued to the original payment method.

Pricing and Payment

All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.

Payment must be received in full before an order is processed and shipped.

Shipping

Vellise currently ships only within Australia.

Delivery timeframes provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, weather events, public holidays, customs inspections, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information. Vellise is not responsible for orders shipped to an incorrect address provided by the customer.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

Product Use Disclaimer

Our shower filtration products are designed to improve the shower experience through water filtration. Individual results may vary depending on water quality, plumbing systems, and personal circumstances.

Any information provided on this website is for informational purposes only and should not be considered medical advice, diagnosis, or treatment.

We make no guarantees regarding specific health, skincare, or haircare outcomes.

Intellectual Property

All content on this website, including text, images, graphics, logos, branding, product descriptions, videos, and designs, is the property of Vellise and may not be copied, reproduced, distributed, modified, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by Australian law, Vellise shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability for any claim relating to a product shall not exceed the amount paid for that product.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law or any other applicable law that cannot legally be excluded.

Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any changes will become effective immediately upon being posted on this website.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Vellise
Email: support.vellise@gmail.com

By using this website and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service.